Verifying Your gkg999 Account
Verification keeps your balance yours. We ask for a photo of your National ID, a selfie taken in good light, and sometimes a screenshot of the wallet statement behind a deposit. Upload all of it from the account; there is nothing to email. The check confirms that the name on your ID matches the name on your bKash, Nagad or Rocket wallet,
which is exactly what stops a payout going out to someone else. Blurred photos or a cut-off corner send the file back, so frame it properly the first time.
- Have your National ID ready — Photograph both sides on a flat surface with no glare and every corner inside the frame, so we can read the number.
- Take the selfie in daylight — Hold the phone steady at eye level. Low light, filters and hats are the usual reasons a face check comes back to you.
- Upload from inside the account — Send the files through the verification tab in your wallet. Anything mailed separately is slower for us to attach to your record.
- Wait for our confirmation — We message you in the account once the name match is confirmed, and your payout requests then move past the check.